Description of Module In this module we will look at arranging international travel, terms of sale (incoterms) and risks and complication of export process. Objectives …
Sales
Description of Module In this module you learn how large retailers quietly and indirectly persuade shoppers to open their wallets/purses. You will understand …
Customer Service Excellence
Description of Module The module explains what is Customer Service and why winning companies encourage good customer service, how to think in a customer-oriented and …